And, as any college graduate knows, the bible of better technique is Strunk & White’s Elements of Style. Bruce gets this (and has positioned his book to become the Elements of Style of BPMN), and after 12 hours in his course I can understand why he doesn’t seem so interested in the BPM Suite itself. The fact is that the BPM Suite tends to work just fine whether it is ProcessMaker, Pega, IBM, Appian, or another. The problem is much deeper and needs to be solved in a much less automated way. The problem is the “style.” This problem needs to be solved through better education and better teachers. We need to train better process consultants and this is a long and arduous journey with no shortcuts.