Posts in Category: bpm 2

A Dash of Ad Hocery to Manage Workflows

Although an often repeated benefit of workflow management software products is eliminating ad hoc processes, the software should not encourage rigid, mindlessly automated business processes. Many dynamic processes involve interactions among a range of (internal and external) users, as well as content that must be generated, revised, or customized before

Read More

Bridging business process gaps with web services

I want to go into some more depth on issues involving the the third type of business communication gap I mentioned in my previous blog: system gaps.  System gaps occur when information from one IT system, program, software, or database must be shared with another system.  In an ideal

Read More

Are you wasting time and money on ad hoc business processes?

The term “business processes” is just a fancy word to describe the collection of routine activities your company undertakes every day.  All departments have processes, and they often include requests, approvals, and forms.  But whether those processes are well-designed or running smoothly is another story.  When we talk about business

Read More

3 common business communication gaps

When we talk about business processes or workflows, we are talking about the way information moves around a company or department.  Business process information can move in a number of directions: between people, between systems, or from people to systems (and back again).  Here are three areas where business communication gaps commonly occur: People

Read More

4 reasons to avoid ad hoc business processes

When business processes are not standardized, poorly defined, or based on informal personal communications, the end result can be a logistical mess. Here are four reasons to avoid ad-hoc business processes: Confusion:  In an ad-hoc business process, the lack of documentation and structure means

Read More